Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

www.guildfordspectrum.co.uk is a site operated by Freedom Leisure ("We"); we are a Not for Profit Leisure Trust registered in England and Wales under IPS registration number 29336R. Our registered office is The Paddock, 1-6 Carriers Way, East Hoathly, East Sussex BN8 6AG.  Our VAT number is 791 1250 41.

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above. 

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information. 

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site. 

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Freedom Leisure is a UK registered trade mark of Wealden Leisure Limited.

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Guildford Spectrum (GS) conforms to the GDPR 2018 and other applicable European Union data protection legislation. To view our privacy policy, please click here.

Your use of this website is subject to the following conditions and you should not use this website unless you accept these conditions:

1. Swimming Pool Ratios - All children under 9 years of age must be accompanied in the water by a responsible adult. Only 2 children under 9 years to every one adult of which only one child can be under 4 years.
2. If for reason beyond our control, the event / session needs to be cancelled, then a credit will be provided.
3. GS accepts no liability to any person for loss or damages incurred as a result of reliance upon material contained at this website.
4. Event details on the site are subject to change without prior notice. GS accepts no responsibility for the accuracy of information or material accessed through the site.
5. By logging on, you will be assuming all risks associated with use of the site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via the GS site or your access to it.
6. We are not responsible for the content of any linked sites and the inclusion of any link does not imply any endorsement of that linked site.
7. You will only use this website for personal private use.
8. An booking charge of 5% of the total transaction fee will be charged for all on line bookings.
9. Active points cannot be awarded or redeemed for online bookings.

Guildford Spectrum Terms & Conditions of Sale and Exchanges

1. Every event attendee must have a ticket.
2. On line ticket sales are subject to a 5% booking fee.
3. Tickets are non-refundable and may not be sold to any third party.
4. Discount vouchers, coupons and other offers are not valid in conjunction with any advance rates.
5. All prices are subject to change.
6. Ice Hockey Ticket holders consent to the recording and filming of themselves as members of the audience.
7. GS reserves the right to refuse admission or attendance.
8. GS has a No Smoking and No Vaping policy throughout the building.
9. Glasses, bottles, cameras and recording equipment etc. are not allowed in any of our arenas unless by prior agreement with event organisers/hirers.
10. GS reserves the right to make any alterations to our event programme rendered necessary by unavoidable causes.
11. Refunds and exchanges will not be available.
12. Concessionary tickets are offered for those individuals who are senior citizens, a full time University student, in receipt of DLA or PIP or in receipt of universal credit. Concessionary tickets are also available for customers who work for the NHS, Police, Fire and Armed Forces. Verification of your concessionary status will be required when you collect your tickets. Concessionary tickets are only available for individuals and do not apply to the entire booking.
13. Accessible companion tickets are also available for customers who are in receipt of a carers allowance or who have a valid carers card.
14. Ticket(s) must not be re-sold for profit or commercial gain by any outlet other than GS Box Office. Failure to comply will make this ticket void. Your statutory rights are not affected.
15. Comments or suggestions, please write to: Marketing Dept. Guildford Spectrum, Parkway, Guildford, Surrey, GU1 1UP.
16. Proof of your address & telephone number will be required when collecting your ticket(s) from the Box Office.

Guildford Spectrum Copyright Notice

The text and images contained in this website belong to GS and are protected by copyright and other intellectual property rights. You can print or download any part of these text and images for personal use only and is subject to the following conditions:

1. The material may not be used for commercial purposes.
2. The copies must retain any copyright or other intellectual property notices contained in the original material.
3. The products, technology or processes described in this website may be the subject of other intellectual property rights reserved by GS. No licence is granted in respect of those intellectual property rights.
4. Images, trade marks and brands displayed on this site are protected by copyright, trade mark and other intellectual property laws and may not be reproduced or appropriated in any manner without written permission of GS.

If you have any concerns about material which appears on our site, please contact info@guildfordspectrum.co.uk.

Thank you for visiting our site.